According to a report by Verdict Research, growth in online retail spending in 2008 was forecast to grow by 13.3%, despite the overall retail market shrinking by £1.7bn. But the increased choice in retailers online, means many need to work harder to stand out! Consumer reports of dissatisfied site experiences and the rising number of baskets left empty or ‘drop-out rates’ begs the question what is it about online retailing that inhibits some consumers from purchasing from you, or from coming back?
We think delivery and fulfilment has a lot to do with it! » Read more: Delivery Information: The Achilles’ Heel of Online Retailing
Share and Enjoy
