Category Archives: Thoughts On

Access & Usage Digital Participation Identity Management

Is Facebook a Hacker?

December 29, 2011 – 11:24 pm

This post is inspired by a dear friend on my Facebook profile who commented when I posted this status update:

“With the new ‘FB timeline’ on its way this week for EVERYONE…please do both of us a favour. Hover over my name above. In a few seconds you’ll see a box that says “Subscribed”. Hover over that, go to “Comments and Likes” and unclick it. That will stop my posts and yours to me from showing up on the side bar for everyone to see, but MOST IMPORTANTLY IT LIMITS HACKERS from invading our profiles. If you repost this I will do the same for you. You’ll know I’ve acknowledged you because if you tell me that you’ve done it I”ll ‘like’ it. Thanks”

My friend commented that her friends have shared an article about how the above status update that is circulating is a hoax. She gave me this link to the article on a website called thatsnonsense.com reporting it is a unfounded rumour. Upon read this article, I became aware how myself and the author differ in our understanding of the term hacker. To clarify for my friend I started to write this response in a comment on my status update. Given the length of my response, I’m sharing it here. I responded with the following. read more »

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Community Organizational Collaboration Organizational Communications People Talks

Tanya Saracho – Collaboration Shapes Us!

December 15, 2011 – 9:47 pm

Who we are is because of who and what we interact with, the experiences we have and the experiences of others close to us. These experiences are both mediated by digital social technologies and are unmediated or face-to-face. In essence, life and living is a series of interactions. It is an ongoing dynamic process of collaboration, social and situational interactions that over time shape who we are, what we do, and how we see the world. Beyond school and for many beyond university, much of who we become is shaped be our world of work and the communication and interactions within that world. Today while reading about the Arts Alliance Illinois, a state initiative to raise the profile of the Arts and Arts Education throughout the state of Illinois, I stumbled upon a video of a talk delivered about the work life story of  - Tanya Saracho. A talk in which Tanya explains how collaboration in her workplace shaped her, her voice, the voices of those around her and their creative process which grew into a theatre company. read more »

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Peter Economides – Everything communicates …

December 13, 2011 – 2:57 am

Meaning making in this world is a complex interplay of texts, technology and behaviour richly embedded within a social web of personal-professional contexts. Today, I was given a rich reminder of this in the context of branding a country. A graduate student of mine, Panos Dalton Papakostis, posted a video on my Facebook wall. It was titled, ‘Re-branding Greece’ a video of a speech delivered by Peter Economides at the 11th “Aristotelis” Congress of EEDE in Thessaloniki. Peter is a brand strategist at Felix BNI who has worked with a list of leading consumer brands, from Apple to Heineken. My interest in this video is not the rich list of clients that Peter has worked with, nor the list of country-specific brand campaigns he shows as examples from which Greece can learn. Although these pose for interesting learning. My interest is his position and philosophy on a brand and the process of branding. Something many in organisational communications (or interested in meaning or sense making) can learn from. read more »

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The Complexities of Digital Participation

December 7, 2011 – 9:09 pm

Do you remember the days when profiling usage of media technologies was about viewing or readership behaviour – who watched or read what? How long they spent doing this and the differential between media types (broadcast, print), channels, and vehicles. Media viewing behaviour was somewhat complicated, but it was far from the complexity we see today when trying to navigate the ubiquitous and complex world of digital and social media.Considering this change, I’ve often wondered what are the elements managers of digital media channels – be it marketers, communicators, digital media designers or even the owner of a small business or not for profit – consider when evaluating digital media participation for their brand or media channels and social communities. read more »

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Talk: ME+WE=Digital Identity Management

September 19, 2011 – 11:29 pm

Last week I gave a talk to a group of 50 members of the Women in Management (WiM) Network. A group organised and sponsored by the Chartered Management Institute. The theme of the evening event was ‘Business in a Digital Age’. Usually at events I am asked to discuss the use of digital media in marketing and/or organizational communications. However I was fortunate to be sharing the evening with Liam Giles from SpinDogs, who gave a very detailed account of what emerging digital media we are seeing in the world of marketing. We also heard from Peter Gwyn Williams from e-Crime Wales, who shared his in depth and technical knowledge about how, where and to what extent we are open to e-Crime.

I however was more drawn to another topic, Digital Identity Management. read more »

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The power of #personality on #twitter

June 18, 2011 – 4:24 pm
In June this year I was asked to write a commentary about the use of Twitter in organizational communications for Cardiff News*, Cardiff University’s official newsletter. The article published is reproduced here.

@drkellypage the power of #personality on #twitter

With the growth of the digital technologies such as Twitter, organizations are increasingly adopting corporate and employee Twitter accounts. Seen as an alternative channel to the corporate website or customer call line Twitter is often mistakenly used to only push press releases, company news and customer service information into the ether in a wild attempt to build a twitter network. read more »

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Books Marketing Education Talks

Podcast Series: Introduction to Marketing

March 29, 2011 – 12:54 am

With the 2nd edition of our Marketing Book on the shelves since December 2010, I’m happy to announce that our author podcast summaries for each Chapter in the book are now freely available on iTunes.

My favourite of course is the podcast for Chapter 17, the Digital Marketing chapter.

If you are a student taking Marketing for the first time, or just interested in reviewing your knowledge, these podcast summaries will provide a useful review to aid you in your revision of the material covered in each chapter of our book. If interested in learning more about some of the specific areas of Marketing such as Digital, Services, International or Retailing, download just the specific chapters and have a listen.

These podcast are freely available on iTunes for all who are learning about, interested in or students of marketing.

Smiles

Kelly

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A Wiki Way of Learning

February 15, 2011 – 1:23 am

A Wiki Way of Learning is the title of a study I’ve been working on over the past two years in collaboration with Professor Martin Weller (Open University). The study explores the design, use and effect of Wiki technology for collaborative learning in postgraduate management education.

Collaborative learning has a diverse meaning, from group or team-based working, to peer-to-peer interaction on shared tasks. With the rise in dynamic ubiquitous digital technologies has provided another rich layer to collaborative learning as the need to learn how to collaborate now coexists with the need to learn how to use digital technologies. read more »

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Business Models Talks Web Knowledge

Hotels.com: Data Informed & Analytics Led Model of Business

February 11, 2011 – 1:08 pm

Last night Cardiff Business School hosted, Mr David Roche, President of Hotels.com for an evening lecture about the Internet: Business, not as you know it! David introduced the audience to the data-informed and analytics led business model of Hotels.com.

It was an interesting talk that took us from the business model origins of Yahoo!, Google and Goto.com to the power of digital analytics and the loss of the high street travel retailer. read more »

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Call for Papers: JCB Special Issue on Social Media

November 26, 2010 – 9:07 am

Are you doing research on consumers and social media? Well, we are interested in reviewing your work! Professor Leyland Pitt (Simon Fraser University) and myself (Cardiff University) have teamed up with the Journal of Consumer Behaviour editor Peter Nuttall (Bath University) to edit a Special Issue on Social Media.

The special issue is entitled: “Consumer-generated, Co-created & Shared Content Through Social Media: Challenges for Consumer Researchers.”

This issue will explore a wide range of topics related to consumer behaviour through a social media enabled environment. Papers examining consumer participation and engagement in social media, consumer action and interaction through social media, and consumer creation and co-creation of content will be particularly appropriate. read more »

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